Access to the Festival Island is only possible with a valid festival wristband; access to the camping areas is only possible with a valid camping wristband & a valid festival wristband. When the festival area opens, Festival Tickets and Camping Tickets can be exchanged for valid wristbands at the wristband exchange containers/ticket counters at each access control to the camping areas. Holders of forged or invalid tickets will not be admitted to the festival grounds and will be subject to police investigation. Purchase tickets only at our official ticketshop or at the ticket counters on site. No festival wristbands will be issued at the entrances to the festival island!

VISITORS WITH DAY TICKET

The entrance and exit to the festival is exclusively and ONLY at the entrance of bridge B1 to the Festival Island.
For day visitors: there is no possibility of re-entry after leaving the Festival Island.

Garbage Deposit

We will charge €10 garbage deposit in the Camping ticket price.

Garbage Deposit Return Station:
At our garbage deposit stations at the six campsite entrances, we can activate your camp wristbands when you drop off your garbage. Once your wristbands have been activated, you can come to our Money Return Station on the Festival Island, right next to the merch tent. We will be happy to exchange your garbage deposit for you there.
Garbage Deposit Return Station Times: 
Friday: 1:30pm-7pm
Saturday: 12:30pm-6pm
Sunday: 11am-8pm
Monday: 7am-11am

Garbage Deposit Money Return Station:
During the festival, money returns are only available on the Festival Island, right next to the merch tent.
On Monday, at the three wristband exchange counters: B1, P2, Hochseilgarten.
Garbage Deposit Money Return Station:
Friday & Saturday: 4pm-8pm
Sunday:3pm-8pm
Monday: 8am-12pm

Opening times:
Festival & Camping Wristband Exchange

Our Wristband Exchange counters are:
Counter P2 Vibez Village
Counter Hochseilgarten
Counter B1

Wednesday
Advance camping fee applies: 8 am - 10 pm at the counter P2 Vibez Village / Hochseilgarten / B1
(Camp access with festival and camping wristband throughout)
Thursday
8 am - midnight at the counter P2 Vibez Village / Hochseilgarten / B1
(Camp access with festival and camping wristand throughout)
Friday
8 am - midnight at the counter P2 Vibez Village / Hochseilgarten / B1
(Camp access with festival and camping wristband throughout)
Saturday
10 am - 8 pm only at the counter P2 Vibez Village
(Camp access with festival and camping wristband throughout)
Sunday
10 am - 8 pm only at the counter P2 Vibez Village
(Camp access with festival and camping wristband throughout)

Opening times:
Box Offices on site (according to availability)

Wednesday
Advance camping fee applies: 8 am - 10 pm at the counter P2 Vibez Village
Thursday
8 am - midnight at the counter P2 Vibez Village
Friday
8 am - midnight at the counter P2 Vibez Village
Saturday
10 am - 8 pm only at the counter P2 Vibez Village
Sunday
10 am - 8 pm only at the counter P2 Vibez Village

Day Tickets only available on the respective day and ONLY at counter B1.

P2-Vibez Village

Here you will find a breakfast offer, the Shower and Sanitary Camp, a freee water tap station, Infopoint, including "notice board", lost & found, current program infos, as well as a small shop where you can buy this and that (toiletry articles, condoms etc.).

LOST & FOUND

During the festival there will be lost & found counter at the P2 (Infopoint).
Opening hours:
Thursday – Sunday: 9 am - 12 am
Monday: 9 am - 12 pm

After the festival the found or respectively handed in items will be passed on to the lost property office of the city of Cologne.
Tel.:+49 (0)221 – 221 0

SWIMMING AREA

Swimming is prohibited in the entire lake except for the open-air swimming area BLACK FOOT BEACH! (subject to charges)
https://www.blackfoot.de/

CASH POINTS / ATM

ATM machines can be found at the Zielturm (on the festival island), as well as at Service Center P2.

WE CHARGE - POWER BANKS

Battery empty? No problem!
With WeCharge, you can borrow a power bank to take with you directly on the festival site - simply by using the app.

This is how it works:
1. download the WeCharge app
2. In the app you can see the nearest location with available power banks
3. take the powerbank with you & charge on the go

Costs:
1€ per hour
One-off deposit of €9.99 (automatically refunded on return)

Payment possible with:
Apple Pay
Paypal
Credit card

Stay connected - with WeCharge!