Access to the Festival Island is only possible with a valid festival wristband; access to the camping areas is only possible with a valid camping wristband & a valid festival wristband. When the festival area opens, Festival Tickets and Camping Tickets can be exchanged for valid wristbands at the wristband exchange containers/ticket counters at each access control to the camping areas. Holders of forged or invalid tickets will not be admitted to the festival grounds and will be subject to police investigation. Purchase tickets only at our official ticketshop or at the ticket counters on site. No festival wristbands will be issued at the entrances to the festival island!

VISITORS WITH DAY TICKET

The entrance and exit to the festival is exclusively and ONLY at the entrance of bridge B1 to the Festival Island.
For day visitors: there is no possibility of re-entry after leaving the Festival Island.

Garbage Deposit

We will charge €10 garbage deposit in the ticket price.
FRI & SAT:
At our garbage deposit stations at the festival entrances B1, P2 and B3 we can activate your wristband when you hand in your garbage bag.As soon as your wristband has been activated - you can come to our Money Return Station on the festival island at the merch tent. Here we will be happy to exchange your garbage deposit for you.
SUN:
In addition to the garbage stations at Festival entrances B1, B3, P2 (11:00AM-08:00PM), the wristband exchange containers (P3, P4, P7, P8) (11:00AM-06:00PM) can also be used. The garbage deposit is also available as usual at the merch tent.
MON:
Here you can hand in garbage bags and redeem garbage deposits at all wristband exchange containers from 08:00AM-11:00AM.

Opening times:
Festival Wristband Exchange and on-site Ticket Counters

Wednesday
Festival Wristband Exchange (pre-camping fees due) & Ticket Counter: 8 am - 10 pm at P2, P3, P4, P7 & P8
Camp entrances with festival & camping wristband 24h
Thursday
Festival Wristband Exchange & Ticket Counter: 8 am - midnight at P2, P3, P4, P7 & P8
Camp entrances with festival & camping wristband 24h
Friday
Festival Wristband Exchange & Ticket Counter: 8 am - midnight at P2, P3, P4, P7 & P8
Camp entrances with festival & camping wristband 24h
Saturday
Festival Wristband Exchange & Ticket Counter: 10 am - 8 pm at P2, P3 & P4
Camp entrances with festival & camping wristband 24h
Sunday
Festival Wristband Exchange & Ticket Counter: 10 am - 8 pm only at P2
Camp entrances with festival & camping wristband 24h

P2-Vibez Village

Here you will find a breakfast offer, the Shower and Sanitary Camp, a freee water tap station, Infopoint, including "notice board", lost & found, current program infos, as well as a small shop where you can buy this and that (toiletry articles, condoms etc.).

LOST & FOUND

During the festival there will be lost & found counter at the P2 (Infopoint).
Opening hours:
Thursday – Sunday: 9 am - 12 am
Monday: 9 am - 12 pm

After the festival the found or respectively handed in items will be passed on to the lost property office of the city of Cologne.
Tel.:+49 (0)221 – 221 0

SWIMMING AREA

Swimming is prohibited in the entire lake except for the open-air swimming area BLACK FOOT BEACH! (subject to charges)
https://www.blackfoot.de/

CASH POINTS / ATM

ATM machines can be found at the Zielturm (on the festival island), as well as at Service Center P2.

POWER BANK

Constantly stressed out of not having any battery during a festival: you lose your friends, you don't find the scene where your favorite artist goes, you can't take a snap.
No worries, thanks to GlobalCharger, that you could find at the stand "Service MANA" you will be able to recharge your phone for free!
You can borrow a nomad battery MANA (with a deposit) so you can stay connected!

HOW DOES IT WORK?
1. Go to the SERVICE MANA stand
2. Pay a deposit
3. Charge & party on
4. Receive Deposit OR take home & Recharge